Almost every business knows that a website is their most important marketing tool. It is the place people go when they are considering doing business with you. Your website should be as attention grabbing, well written, informative, and motivational as you can possibly make it.
Here’s the problem. More than seven out of ten websites fall woefully short of these goals. They talk about themselves, not the needs of their customers. They miss – often spectacularly – one or more of the Four Key Elements of successful website marketing. It’s almost like the idea of “getting a website up” is more important than “getting a website right”!
The
Four Key Elements Of A Great Website
1. The First Few Seconds: Grab and keep the readers’ attention
This
includes the use of HEADLINES and IMAGES.
Very
few small business sites contain an interesting headline on every page – a
headline that, in two seconds flat, makes the reader to want to learn more
(thus read further and stay on the site longer). Here’s a quick fact to
remember: Headlines are read 5 times more
than body copy.
Remember: the requirements of online web copywriting for headlines and images are very similar to writing for print.
·
Images
should be relevant to your product or service. An irrelevant image will create
questions, doubt and resentment in the minds of your reader.
·
Caption
your photos whenever possible. (People
read captions before they read the copy.)
·
Keep
content clear, concise and conversational.
2. What’s In It For Me?: Communicate
significant benefits
It’s
not enough to list all the things you do; you must attach a desired customer BENEFIT
to each feature (e.g. With our innovative, non-abrasive technology your car
won’t get micro-scratches during the washing process).
3. Educate Your Reader: Help
them make an informed buying decision
Tell
them the most critical things they should know before doing business in your
industry. (e.g. “Non-filtered water can
be hard on your car’s finish over time. Only 18% of car washes join us in
filtering and recycling our water.”)
4. Grease The Skids: Make it easy to do business with you
·
Include
OFFERS for “Now Buyers” ($4 Off our Gold level service) and “Future Buyers”
(download our Free “Guide To Maintaining
Your Car’s Finish”).
·
Also
include RISK REDUCERS like “All washes come with a 48 hour Rain Check” or “100%
Satisfaction Guaranteed!”
Be
Customer-Centered, Not Self-Centered
Way
too many websites are what I call “How Great We Art” ego trips. Once you wrap your mind around the importance
of making your website Customer-Centered rather than Company-Centered and
include the four key elements, you’re on your way to developing a killer
website and increasing sales.
Do
It Yourself? – Or Get Professional Help?
The decision whether to write your own website copy, leave it to the web designer or engage a professional copywriter service is a major one.
·
Are
you a professional copywriter? If not,
why would you choose to spend your time on something others could do better and
quicker?
·
Web
designers know technology and, perhaps, graphic art. They are not copywriters. I hire web designers in my business and other
web designers have hired me to write copy for them.
· A professional copywriter and brand strategy consultant can be the best marketing investment you ever make.
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